Refunds

When to contact us

Please get in touch if you were charged twice, could not receive or open your guide after paying, or something about the order or the guide's scope seems wrong.

What to include

Email hellovibecoder@proton.me with your purchase email, your receipt or order number, and a short description of what happened.

Please do not send your full card number, passwords or verification codes.

What happens next

We will check your order and work out a suitable solution with you. If a payment is still being confirmed, please don't pay again.

Your rights

This page does not limit any rights you may have under applicable law.